Customer Support - FAS

Financial Accounting System, is a web-based Financial Accounting Management for our client in, USA to provide online service to the users of the system.

We have set up a Development Center for LTCG projects well staffed with highly qualified and experienced professionals, and well-equipped with high-end servers, workstations, multiple redundant leased-line Internet connections, and all other modern communication facilities.

Our customer support engineers worked in constant interaction with LTCG engineers on a 24*7 basis. The projects are planned, executed, and monitored by Synfosys in regular consultation with LTCG.

Work included Feature enhancements, Error rectification – reported by QA and tech support, Integration of the solutions with third party products, and Application Performance tuning.